Guides

Guides are responsible for the safety, education and entertainment of our guests. They are effectively the face of the company whilst out on the track and are the staff that our walkers get to know the best and trust.

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Lodge managers

Lodge Managers are responsible for the daily management of the remote wilderness lodges on the track throughout the season. This includes leading and motivating a team of up to fourteen staff, catering and housekeeping for up to fifty walkers plus staff each day, supervision of ordering and receiving supplies and general maintenance of the lodge.

Relieving lodge managers

The Relieving Lodge Manager's duties will include working with the Lodge Manager, but they will also spend much of their time working alongside the other lodge staff performing the normal day to day duties for the operation of the Lodge, including cleaning duties.

Lodge attendants (cleaners)

Lodge Attendants have a variety of responsibilities at each lodge and generally undertake these on a rotational basis with a range of different shifts including split shifts. These responsibilities include: cleaning, assisting with food preparation, meeting and greeting walkers, as well as assisting Lodge Managers with general maintenance and re-supply.

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Lodge cooks

Lodge cooks are responsible for food preparation at the lodge for walkers and staff. Trained chefs are not necessarily required, but successful applicants will need to be able to produce good quality and consistent meals according to the set menu whilst displaying the highest standards of food hygiene.

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Guest Services - Queenstown

Guest Service employees are the first face-to-face contact with the company for the majority of our walkers. Guest Service positions include a wide range of responsibilities in our busy Ultimate Hikes Centre. Duties include: retail sales, reservations, hosting pre-track briefings, management of walker equipment, providing advice and information to prospective and current walkers.

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Coach drivers

We require drivers with the appropriate licences to transport our walkers to/from the start/end of the tracks using our fleet of 46 to 58 seat coaches. Good customer service skills are essential and drivers will be expected to provide commentary for our walkers.

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