Employment - Frequently Asked Questions
What positions are available?
The following positions become available for the operational season (mid-October to late April):
- Multiday guides (English speaking & multilingual, specifically Japanese, Korean or French speaking)
- Day walk guides (English speaking & multilingual, specifically Japanese speaking, Queenstown & Te Anau based)
- Lodge Managers
- Relief Lodge Managers
- Lodge Cooks
- Lodge Attendants/Cleaners (English speaking & multilingual, specifically Japanese, Korean or Chinese speaking,)
- Coach Drivers (Queenstown & Te Anau based)
- Ultimate Hikes Centre Guest Services Staff (English speaking & multilingual, specifically Japanese, Korean or French speaking, Queenstown based)
- Reservations Assistant (Queenstown based)
What is the duration of my employment?
For most of our positions you will need to be available to work for the full season. We employ team members to start in mid October and the season comes to a close on 22 April. Shorter periods of employment may be available over peak periods, so still apply, and just let us know your availability in your application.
What are the rates of pay?
All rates of pay are competitive. Guides, Lodge staff and coach drivers are paid on a daily rate.
Lodge Managers are paid a weekly salary.
Customer service staff are paid an hourly rate.
Will I need a work visa?
If you are not a New Zealand or Australian resident, you will need a work permit. For information about visas and work permits, please go to www.immigration.govt.nz. If you do not have a work visa, you may still apply, as in some cases we may be able to apply to sponsor you however this is not guaranteed and confirmation of any position is dependant on obtaining a work permit.
If you already hold a work visa for part of the season, we may require you to apply for a visa for the balance of the season before starting.
What will my job involve?
Please read the job descriptions and summaries carefully before applying and ensure that you are fully aware of what the position entails. For track staff, remember that you will be living and working in a remote environment where all sorts of different situations arise which may potentially disrupt your daily routine. You will be living and working in close proximity with a small number of people which can be taxing at times. Mature, friendly, hardworking, adaptable and reliable employees get the most out of their experience and those are the core values that we look for when interviewing. All employees, both on track and off track, must be prepared to adapt when required. Lodge positions will include a significant amount of cleaning duties. Lodge and office based staff must be prepared to work split shifts and guides must be prepared to work up to nine days consecutively.
Is training provided?
Yes, the training period is at the end of October prior to the start of the season on 1st November.
Is accommodation provided?
Lodge staff and multiday guides are provided with accommodation and food whilst working on the track (there is a nominal cost factored into pay rates for tax purposes). Limited guide accommodation is also available in Queenstown for guides whilst off the track, for which a nominal rent is applicable. Bus drivers, customer services staff, reservations assistants and day walk guides are not provided with accommodation.
Is food provided?
Guides and lodge staff are provided with food whilst working on the track. Day walk guides are provided with lunch when guiding.
Online application form